Usability... South of the Border

Did you know that the American government has a site dedicated to promoting usability and user-centered design for government websites?

Here is it: http://www.usability.gov/


While it is a high-level overview of the implementation of the User-Centered Design process, it still provides a lot of helpful resources for government webmasters (and non-government ones too, as it is a site that is open to the public).

They have included a visual diagram that maps out the process: http://www.usability.gov/process.html. The diagram displays more of a waterfall methodology than an agile or iterative process, but hey -- it's a step in the right direction!

Incidentally, it falls under the purview of the Department of Health and Human Services. I suppose this simply confirms our belief that user-centered design IS good for you.